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Solution Architect / Support Lead

NITYOBengaluru, Karnataka, IndiaPosted 1 weeks ago• Updated 1 weeks ago
Full-time
Senior level
On-site

Salary

500000–1500000 INR (period unspecified) (amount units unconfirmed)

Experience

9-15 Years

VHire page views

13

VHire applicants

0

Activity recorded on VHire only. Page views are not unique visitors; applicants from employer sites and ATS systems are not included.

  • Hands-on experience in Azure Databricks, ADF, ETL
  • Good SQL / Python / PySpark knowledge
  • Experience in Leading production support (L2/L3) – Recent project candidate should had worked on this role
  • ITIL knowledge & experience
  • Banking domain experience (Optional)

Key Responsibilities:

  • Lead L2 support team and manage incidents, alerts, and escalations
  • Ensure adherence to ITIL processes (Incident, Problem, Change Management)
  • Setting up data load monitoring and to ensure SLA adherence
  • Act as SME for Databricks, ADF, and ETL processes
  • Handle client communication and major incident updates
  • Coordinate with vendors for product-related issues

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Required Skills
Solution architect