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Service Delivery Lead
NITYOBengaluru, KarnatakaPosted 2 months ago• Updated Today
contract
mid
Salary
5 Lakhs - 6 Lakhs
Experience
5-6 Years
Applicants
0
Views
204
Service Delivery Lead
We are seeking an experienced ITIL Lead with strong expertise in IT Service Management (ITSM) processes, hands-on experience with OpenText solutions, and a working knowledge of SAP environments. The role involves leading support operations, coordinating with SAP and other cross-functional teams, and ensuring smooth, SLA-driven service delivery across enterprise applications.
Key Responsibilities
- Lead support operations and manage service delivery.
- Coordinate with SAP and other cross-functional teams.
- Ensure adherence to SLA requirements for enterprise applications.
Requirements
- Strong expertise in ITIL and IT Service Management (ITSM) processes.
- Hands-on experience with OpenText solutions.
- Working knowledge of SAP environments.
- Degree in a relevant field.
Work Arrangements
- Type: Contract
- Location: Bengaluru, Karnataka, India