SCM Client Service Lead Oracle Fusion
Salary
Not disclosed
Experience
8-10 Years
Applicants
0
Views
189
SCM Client Service Lead - Oracle Fusion
We are seeking an experienced SCM Client Service Lead with strong expertise in Oracle Fusion to manage end-to-end implementation projects and provide day-to-day support. The ideal candidate will have a robust understanding of SCM modules and their integration with other Oracle Fusion process areas. This role requires excellent communication and interpersonal skills, along with a commitment to process and data integrity.
Key Responsibilities
- Manage end-to-end SCM implementation projects, rollouts, and day-to-day support issues raised by business including configuration, demos, training, user testing, SOD, profiles and roles, ensuring user satisfaction and process continuity.
- Drive successful project execution by managing scope, timelines, quality, and stakeholder expectations.
- Collaborate with implementation teams to ensure functional and technical alignment of project-related systems.
- Develop, manage, and monitor service level agreements (SLAs) and key performance indicators (KPIs).
- Act as the escalation point for unresolved service delivery issues.
- Coordinate with vendors, suppliers, and internal teams to ensure service excellence.
- Guide and mentor internal project teams, offering leadership, expertise, and decision support throughout the solution lifecycle.
- Resolve complex system or process issues by proposing and implementing innovative solutions.
- Evaluate and implement new features released in Oracle Fusion Cloud, aligning them with business requirements and compliance needs.
- Lead workshops and solution design sessions with cross-functional stakeholders, ensuring comprehensive business coverage.
- Define, document, and manage project deliverables including functional requirements, testing scenarios, and rollout plans.
- Standardization of setups, configurations, master data, templates, documents, etc.
- Partner with cross-functional business departments to enhance system utilization and automation.
- Stabilize and support specialized modules like Maintenance Cloud and Supplier Qualification through user workshops and root-cause analysis.
Requirements
- Bachelor?s degree in Computer Science, Information Management Systems, or any relevant discipline.
- 10+ years of experience in Oracle Fusion SCM and EBS SCM systems.
- 6+ years of implementation and support experience in Oracle Fusion.
- Oracle Fusion Cloud SCM Certification, project management, ITIL preferred.
- Strong/Expert level experience in Oracle Fusion modules: Self Service Procurement, Purchasing, Inventory, Sourcing, Supplier Portal/Qualification.
- Good implementation experience in Oracle Fusion Procurement Contracts module preferred.
- Experience in OTBI, Data Load (Data Migration), Security (SOD, Roles and Profile), and Workflow.
- Strong understanding of SCM module integration with other Oracle Fusion process areas/modules/functions.
- Excellent documentation, communication, and interpersonal skills.
- Strong analytical skills, attention to detail, problem solving, and critical thinking capabilities.
- Experience in managing priorities, team handling, reporting, and driving continuous improvement.
Work Arrangements
- Location: Chennai, Tamil Nadu, India
- Type: Full-Time
Careers at Bootminds
At Bootminds, we help global enterprises launch, scale, and optimize their Global Capability Centers (GCCs) in India with clarity, governance, and impact.
We’re not about volume — we’re about quality outcomes: strategic GCC setup, expansion, and mission
critical staffing that moves the needle.
Who We Are
Bootminds partners with global leaders to turn bold GCC ambitions into high
performance reality — from advisory and execution to building teams that deliver long
term value.
Our approach is transparent, outcome
focused, and grounded in deep GCC expertise.
Who You’ll Work With
You’ll collaborate with:
Enterprise CXOs and GCC leadership teams driving India capability strategy.
High
impact engineering, data, and functional leaders building core teams.
Cross
functional experts in consulting, operations, and talent strategy.
What Sets Us Apart
GCC
First Mindset – We live and breathe capability centre design, launch, and growth — not generic staffing.
Strategic Staffing – We staff with purpose, aligning skills and roles to real GCC outcomes.
Service
centric Culture – Whether advising leaders or partnering with candidates, we bring clarity, accountability, and respect to every interaction.
Why Join Us
Influence the blueprint of GCCs — the way global teams work, scale, and deliver from India.
Work with seasoned experts who’ve built, advised, and scaled capability centres worldwide.
Grow in a culture that values curiosity, ownership, and real impact.
If you want to help global companies build high
performing India capability hubs and love solving hard problems with clarity and grit — you’ll fit right in.