Citi - Production Support
Salary
12 Lakhs - 25 Lakhs
Experience
5-8 Years
Applicants
0
Views
0
Location: Bangalore
Work: Hybrid - 3days a week
Shift: 12PM - 9:30PM
About us:
Global Decision Management is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast growing organization working with Citi businesses and functions across the world.
What do we offer:
Digital Monitoring team supports CMTA (Control Monitoring Testing Automation) to prepare North America consumer business for audit, by Identifying cases on control gaps, policy breaches and providing data evidence for audit completion.
The critical areas we support:
- Production Support: Time delivery for all AIM-managed production runs as defined as per SLA.
- Internal Audit: Banking products? & Services are in compliant with Controls & policies, any violations need to be identified and reported to Business
- Sales Practice: Any performance management and incentive programs for potential Unfair & Deceptive practices by RMs, need to be identified and reported to Business
- AML: Any instances of AML incidents or Transaction need to be identified and reported to Business
Expertise Required:
Analytical Skills
• Data analysis & Data Quality
• Proficient in formulating analytical methodology, identifying inconsistencies, anomalies & patterns with data
• Generate actionable Business Insights
• Coming up with automated Techniques to remove false positives
Tools and Platforms
• Proficient/Intermediate in Python, Pyspark
• Proficient in SAS, SQL
• Proficient in MS Excel, PowerPoint and VBA
Preferred ? LSF/Autosys scheduling or windows scheduling
Preferred ? UNIX Shell Scripting, JIL (Job Information Language)
Preferred ? Proficiency in Mainframe SAS experience
Preferred ? Experience one of the below technology area
o Big Data/Hadoop, HIVE and exposure to Python.
o SAS on Mainframe, exposure to JCL, IBM Utilities
Domain Skills
Good understanding of
• Banking domain (Cards, Deposit, Loans, Wealth management, & Insurance etc.)
(Preferred) - Knowledge of Finance Regulations, Understanding of Audit Process
Soft Skills
• Ability to identify, clearly articulate and solve complex business problems and present them to the senior management or partners in a structured and simpler form
• Should have excellent communication and inter-personal skills
• Good process/project management skills
• Mentoring junior members in the team
• Ability to work well across multiple functional areas
• Ability to thrive in a dynamic and fast-paced environment
• Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
• Proactive approach in solving problems and eye for details
Educational and Experience:
- MBA / Master Degree in Economics / Statistics / Mathematics / Information Technology / Computer Applications / Engineering from a premier institute. BTech / B.E in Information Technology / Information Systems / Computer Applications
- (Preferred) Post Graduate in ? Computer Science, Mathematics, Operations Research, Econometrics, Management Science and related fields
- 2+ years of hands on experience in delivering data quality solutions.
Careers at Bootminds
At Bootminds, we help global enterprises launch, scale, and optimize their Global Capability Centers (GCCs) in India with clarity, governance, and impact.
We’re not about volume — we’re about quality outcomes: strategic GCC setup, expansion, and mission
critical staffing that moves the needle.
Who We Are
Bootminds partners with global leaders to turn bold GCC ambitions into high
performance reality — from advisory and execution to building teams that deliver long
term value.
Our approach is transparent, outcome
focused, and grounded in deep GCC expertise.
Who You’ll Work With
You’ll collaborate with:
Enterprise CXOs and GCC leadership teams driving India capability strategy.
High
impact engineering, data, and functional leaders building core teams.
Cross
functional experts in consulting, operations, and talent strategy.
What Sets Us Apart
GCC
First Mindset – We live and breathe capability centre design, launch, and growth — not generic staffing.
Strategic Staffing – We staff with purpose, aligning skills and roles to real GCC outcomes.
Service
centric Culture – Whether advising leaders or partnering with candidates, we bring clarity, accountability, and respect to every interaction.
Why Join Us
Influence the blueprint of GCCs — the way global teams work, scale, and deliver from India.
Work with seasoned experts who’ve built, advised, and scaled capability centres worldwide.
Grow in a culture that values curiosity, ownership, and real impact.
If you want to help global companies build high
performing India capability hubs and love solving hard problems with clarity and grit — you’ll fit right in.