Admin Executive

Admin Executive

We are seeking a detail-oriented and proactive Admin Executive to join our team on a contract basis. The ideal candidate will have 2-6 years of experience in administrative roles, particularly in handling service requests and managing documentation processes. This position requires strong organizational skills and the ability to communicate effectively with both internal teams and customers.

Key Responsibilities

• Receive and verify instrument identification/checking documents.
• Raise service requests and send acknowledgements to customers.
• Create SVO entries in SAP.
• Enter all service requests for repair and calibrations into YODA.
• Allocate instruments from one sales order to another.
• Send instruments to external/internal labs for calibration.
• Raise MPR for locally bought items through SCM.
• Create a monthly dispatch plan.
• Track and coordinate demo instruments' movement.
• Raise tokuchu requests for spare parts in the tokuchu portal and extensions if required.
• Prepare quotes based on FIR and send them to customers.
• Book purchase orders in SAP.
• Indent spare parts on YMI through SAP.
• Follow up with OPD/Stores for received spares.
• Allocate spare entries in SAP for specific SVOs.
• Prepare and issue proforma invoices to customers and follow up for payment.
• Obtain payment confirmations from the finance team.
• Create delivery advice in the logistics portal.
• Follow up with the accounts team for invoicing.
• Coordinate with logistics for dispatch.
• Close service requests in the service portal.
• Follow up on pending payments.
• Manage all administrative activities for the service department.

Requirements

• Education: Any degree.
• Required Skills: SAP, SVO.
• Good to Have Skills: Knowledge of MS Office.
• Soft Skills: Good verbal and written communication skills in English; good verbal skills in Hindi.

Work Arrangements

• Type: Contract
• Location: Bengaluru, Karnataka, India